Operational consulting — European service operations

Operations for the people who run them.

We find where execution breaks down — then rebuild the workflow so it doesn't break again.

90

days from diagnosis to a stable, working process

Our expertise

01

Operational diagnostics

We map how work actually moves through your organization — not how the org chart says it should — and pinpoint exactly where friction, delay, or rework is costing you.

02

Workflow architecture

We redesign the workflows themselves: fewer handoffs, clearer ownership, less rework. This is the build phase — diagnostics tells you what's broken, this is what fixes it.

03

Scaling stability

We pressure-test the new workflow under real growth conditions — more volume, more people, more complexity — so it holds up instead of quietly breaking again in six months.

Why Thor OPS

01

Diagnose first

No template solutions. Every engagement starts by mapping your actual operational reality — bottlenecks, reporting structures, and technical workflows — before we recommend a single change.

02

Built for Europe

We work specifically with organizations where operational failure is expensive: complex technical operations, multi-site execution, and teams scaling faster than their processes can support.

03

90-Day Reset

One flagship engagement, three phases: Diagnose (weeks 1–3), Rebuild (weeks 4–9), Stabilize (weeks 10–13). Designed for speed — a working, tested operational model in one quarter, not a slide deck of recommendations.

04

Selective by design

We only take engagements where the Reset delivers a clear return. If your operation isn't a fit, we'll tell you directly on the first call — not after you've signed.

Fault Line — a self-serve diagnostic, in development

We're building a way to run the first part of the diagnosis yourself, before any engagement. Read what it does and join the list.

Operational stability is not accidental. It is designed.

Request operational review